Send an enquiry through the form
Our contact page enquiry form is the quickest way to reach the team. Please include your business name, the type of site or online service you run, and which documents you need help with, such as terms, privacy policies, policy updates or POPIA alignment.
If you already have drafts, share what needs checking or customising. The more detail you give up front, the faster we can point you in the right direction, especially if you need support for an ecommerce store, booking system or subscription model.
What to include so we can respond properly
- Your name and role in the business
- Business name and main location
- Website type, for example ecommerce, booking site or service business
- The service you want: policy pack customisation, privacy gap analysis, PAIA support or another compliance task
- Any launch deadline, compliance concern or update deadline
We also help when you are preparing for a launch, changing payment flows, adding new data collection fields or updating customer terms. A short note about your setup saves time and helps us respond with the right next step.
Areas we serve from Gardens and beyond
Our base is in Gardens, Cape Town, and we work with businesses in the surrounding city and further afield. Clients contact us from Cape Town CBD, Sea Point, Claremont, Bellville, Stellenbosch and Paarl, as well as from other parts of South Africa.
Whether you are a small operator or a larger organisation with several customer touchpoints, we can assist with practical compliance support that suits your business model and your online processes.
When you can expect a reply
Once your enquiry is submitted, we aim to respond as soon as possible during business hours. If your request is straightforward, you will usually hear back quickly with the right next steps. More detailed matters, such as a full compliance review or multi-document policy pack, may take a little longer while we assess the scope.
If you have a launch date coming up soon, mention it clearly in the form so we can prioritise accordingly. That helps us plan the work, especially when you need something turned around before a product release or campaign goes live.
Support for common compliance needs
- Policy Pack Customisation
- Compliance Review
- Privacy Gap Analysis
- POPIA Alignment and PAIA Support
- Ecommerce Policy Setup and Booking Site Documents
- Subscription Policy Support, Platform Terms Drafting and Launch Readiness Checks
If you are not sure which service fits, tell us what your website does and where customers submit personal information. We can help identify the gaps and advise on the most suitable document set.
What happens after you send the form
After we review your enquiry, we will let you know what information is still needed, what the likely scope looks like, and how best to proceed. If your documents need updates later, we also support ongoing compliance so your site stays current as your business changes.
For many businesses, the first step is simply getting the terms and privacy documents in order. From there, we can help keep everything aligned with your actual customer journey and not just whats written on paper.