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Terms of use

These Terms of Use apply to your access to and use of the TsAndCs website and related online services. By using this site, you agree to the conditions set out below, which govern how our content, tools and compliance services may be used.

1. Who May Use This Site

TsAndCs is operated by Astros Marketing (Pty) Ltd from Gardens, Cape Town and serves businesses across South Africa. The site is intended for entrepreneurs, small businesses and larger organisations that need clear website terms, privacy documents and related compliance support.

You may use the site only if you are legally able to enter into a binding agreement and are using it for lawful business purposes. If you access the site on behalf of a company, close corporation, trust or other entity, you confirm that you have authority to bind that entity to these Terms of Use.

  • Use the site for lawful business and information purposes only.
  • Do not access the site if you are not authorised to act for the relevant entity.
  • Keep your login details and enquiry information accurate and current.

2. Use of Website Content and Documents

All text, layouts, document structures, guidance notes and other material on this site are provided for business use in connection with TsAndCs services. You may not copy, reproduce, distribute, resell or republish our content without written permission, except where this is expressly allowed for your own internal business use.

Any policy pack, terms template or compliance document prepared through our service is tailored to the information you provide. You remain responsible for checking that the details supplied are complete and correct before using any final document on your website or in your customer journey.

  • Do not remove copyright notices or ownership markings from our materials.
  • Do not use our content to create a competing document service.
  • Do not present our draft material as legal advice if it has not been issued for that purpose.

3. Customisation, Review and Compliance Support

TsAndCs offers policy pack customisation, compliance review, privacy gap analysis, POPIA alignment, PAIA support, ecommerce policy setup and related document services. These services are designed to help you identify common website compliance issues and prepare suitable business documents, but they do not replace independent legal advice where that is required for your circumstances.

Where we prepare or update documents for you, you must review the final version carefully before publication. Your business may have sector-specific duties, municipal requirements or platform rules that need separate attention, particularly where bookings, subscriptions, online sales or customer data handling are involved.

  • Tell us about payment flows, bookings, subscriptions and data collection before we prepare documents.
  • Check whether your site needs additional notices for cookies, marketing consent or returns.
  • Use updated documents after we confirm a revision or launch readiness check.

4. Your Responsibilities as a User

You are responsible for how you use the site and any documents we provide. This includes making sure your business name, trading details, product descriptions, service terms, refund rules and contact information are accurate and up to date. If your business changes, you should request a review rather than continuing to use older wording.

You must not use the site in a way that interferes with its operation, introduces harmful code, attempts unauthorised access or places unreasonable strain on our systems. Where we provide access to online materials, you must not share access credentials or distribute the material to third parties except for legitimate internal use.

  • Keep your business details accurate on all forms and submissions.
  • Report obvious errors or omissions in a document promptly.
  • Use the site in a manner that does not disrupt service for other users.

5. Liability, Warranties and Limitation of Risk

The site and its content are provided on an as is basis to the extent permitted by South African law. While we take care in preparing and reviewing content, we do not guarantee that any document will meet every possible regulatory, contractual or platform-specific requirement for every business model.

To the fullest extent allowed by law, Astros Marketing (Pty) Ltd will not be liable for indirect or consequential loss, loss of profit, interruption of business or claims arising from the use of information that was incomplete, outdated or incorrectly supplied by a user. Nothing in these Terms of Use excludes liability that cannot lawfully be excluded.

Where you rely on a compliance pack for a live website, you should treat it as part of a broader compliance process and not as a one-time solution. Laws, notices and platform rules can change and your documents may need periodic review.

6. Enquiries, Updates and Governing Law

We may update these Terms of Use from time to time to reflect changes in our services, legal requirements or operational practices. The latest version posted on the site will apply from the date it is published, unless stated otherwise. Continued use of the site after an update means you accept the revised terms.

If you need help with Policy Pack Customisation, Ongoing Compliance Support or a Launch Readiness Check, please use the enquiry form on our contact page. TsAndCs is based in Gardens, Cape Town and supports businesses in Cape Town CBD, Sea Point, Claremont, Bellville, Stellenbosch, Paarl and across South Africa.

These Terms of Use are governed by the laws of the Republic of South Africa.

  • Check this page regularly for updates that may affect your use of the site.
  • Use the enquiry form if you need clarification on a document or service scope.
  • Any dispute will be handled under South African law.